Understanding the differences to lead with clarity
In the world of responsible business, Sustainability, ESG and CSR are often used interchangeably — but they don’t mean the same thing.
Understanding the distinctions helps leaders drive change more effectively and communicate with purpose and precision.

What does CSR (Corporate Social Responsibility) mean?
- CSR refers to a company’s voluntary commitment to ethical practices, beyond legal compliance.
- It often includes community engagement, employee volunteering and local environmental programmes.
- CSR helps communicate company values and build trust, but it’s not a replacement for ESG metrics.
- Example: Samsung’s “Solve for Tomorrow” empowers public school students to tackle real-world challenges through STEM.
What does ESG mean? - ESG refers to measurable environmental, social and governance risks and opportunities.
- It is largely driven by external stakeholders like investors and lenders.
- Metrics can include emissions, labour practices and supply chain due diligence.
- ESG ratings such as MSCI, Moody’s, and S&P evaluate companies against financially material risks and opportunities—that is, information that could impact investors and capital providers if not properly managed.
What does Sustainability mean?
- Sustainability is a broader, systemic concept.
- It includes both CSR and ESG, but goes beyond — involving science-based targets, transition plans, and long-term resilience.
- It cuts across every part of the business: products, operations, culture and supply chains.
- It’s not a department — it’s a business mindset.
Why does it matter to distinguish?
- Because you can’t integrate what you don’t understand.
- Because confusion is convenient — but clarity drives change.
- Because leadership means taking responsibility for precise, intentional action.
